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X88 Privacy Policy

Your trust is our greatest asset at x88. This Privacy Policy clearly sets out how your data is collected, how it is used, and how it is kept secure.

Last Updated: January 2026
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X88 never sells your personal data to third parties. Our Privacy Policy is fully compliant with GDPR guidelines.

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Table of Contents
Introduction Data Collection Data Usage Data Sharing Cookie Policy Security Measures Your Rights Data Retention Protection of Minors Contact

1. Introduction & Applicability

X88 (referred to herein as "we", "us", or "the Platform") is an international online gaming platform serving players in Bangladesh. This Privacy Policy applies to the x88.sx website, mobile app, and all associated services.

X88's Privacy Policy is built around one core goal — ensuring you have full control over your personal data. By registering or using our platform, you are considered to have agreed to the terms described in this Privacy Policy.

We believe transparency is the foundation of trust. That is why this Privacy Policy clearly explains in plain language — what data is collected, why it is collected, and how it is kept safe.

Important Note

  • This Privacy Policy may be updated at any time. You will be notified of any significant changes.
  • Continued use of the platform after any policy update will be considered acceptance of the revised policy.
  • This Privacy Policy is part of our Terms and Conditions To be read in conjunction with.

2. What Information We Collect

X88 only collects data that is necessary for delivering services, maintaining security, and meeting legal obligations. We do not collect information beyond what is needed.

Data Types Example Purpose of Collection
Identity Information Name, date of birth, national ID KYC Verification & Age Confirmation
Contact Information Mobile number, email address Account Registration & Communication
Financial Information Mobile banking number, transaction history Payment Processing & Verification
Usage Data Login time, game history, betting records Account Management & Fraud Prevention
Technical Information IP address, device information, browser type Security and service quality improvement

What We Do Not Collect

X88 never collects your full bank card number, CVV code, or banking password. Payment information is processed in encrypted form directly through the payment gateway.

3. How We Use Your Information

X88 uses the data it collects strictly for specified, legitimate purposes in accordance with this Privacy Policy. Your information is never used beyond those stated purposes.

  • Account Management: Your information is used for registration, login, and account verification purposes.
  • Payment Processing: Your information is required to securely process deposits and withdrawals and to verify transactions.
  • Fraud Prevention: Technical data is used to detect suspicious activity and ensure account security.
  • Service Improvement: Usage patterns are analyzed to improve the platform's games and features.
  • Legal Obligations: Certain data must be retained to comply with AML (Anti-Money Laundering) and KYC regulations.
  • Contact & Support: For promotional offers, important notifications, and customer support communications.
  • Responsible Gaming: Analyzing gaming behavior to identify problem gambling and implement protective measures.

You can opt out of marketing communications at any time. However, communications required for account management and legal compliance cannot be disabled.

4. Sharing Information with Third Parties

X88 never sells your personal data. However, limited information may be shared with select trusted partners where necessary to deliver our services.

  • Payment Processor: bKash, Nagad, Rocket — only the data necessary to complete transactions.
  • Game Providers: Limited data required for game operations, stored with the highest level of security.
  • Law Enforcement: Only applicable data is shared in response to valid legal orders or fraud investigations.
  • Licensing Authority: Providing data as required by the legal obligations of gaming license regulators.
  • Advertising Companies: x88 never shares your data for marketing or advertising purposes.
  • Data Broker: Your information is never shared with third-party data brokers or resellers.

All partners with whom data is shared are bound by our privacy policy terms and are contractually required to use the data only for its intended purpose.

5. Cookies & Tracking Technologies

X88 uses cookies and similar technologies to enhance your platform experience. These cookies personalize your browsing experience and ensure the platform runs smoothly.

Cookie Type Purpose Retention Period
Essential Login sessions, security tokens, language settings Cleared at End of Session
Analytics Traffic measurement and page performance analysis Up to 30 Days
Marketing Showing relevant offers and user preferences Up to 90 Days

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

6. Technical Measures for Data Security

X88 employs industry-leading technology to keep your data secure. These technical safeguards are a core part of our Privacy Policy.

Technical Safeguards
  • 256-Bit AES Encryption
  • TLS 1.3 Secure Connection
  • Two-Factor Authentication (2FA)
  • Real-time firewall protection
  • Automated Threat Detection
Administrative Safeguards
  • Regular security audits
  • Restricted Staff Access Controls
  • Data Breach Response Plan
  • Regular staff security training
  • Encrypted Data Backup

In the event of a data security breach, we will notify the relevant authorities within 72 hours as required by applicable law, and affected users will be informed accordingly.

7. Your Data Protection Rights

Under x88's Privacy Policy, you hold several important rights over your personal data. These rights are derived from international data protection law.

Right to Access Data
You can find out what data we hold about you and request a copy.
Right to Rectification
You may request corrections to any inaccurate or incomplete information.
Right to Erasure
You may request deletion of your data under certain conditions.
Right to Restrict Processing
You may request that data processing be restricted in certain circumstances.
Right to Data Portability
You may request an export of your data in a structured format.
Right to Object
You may object to your data being used for marketing or profiling purposes.

To exercise any of these rights, please contact our support team. We will respond to your request within 30 business days.

8. How Long We Retain Your Data

X88 does not retain your data longer than necessary. Retention periods vary depending on the type of data and applicable legal requirements.

  • Account Information: For the lifetime of the account and up to 5 years after closure (as required by law).
  • Financial Transactions: AML regulations require a minimum retention period of 5 years.
  • KYC Documents: Retained for up to 5 years after account closure.
  • Login & Usage Logs: Up to 12 months for security purposes.
  • Marketing Preferences: Deleted immediately upon opt-out, or within 30 days at most.
  • Cookie Data: From session-length up to 90 days, depending on cookie type.

Once the designated retention period ends, your data is securely deleted or anonymized so you can no longer be identified.

9. Protection of Minors' Data

X88 is strictly for users aged 18 and above. In accordance with our Privacy Policy, we do not collect data from minors, and minors are not permitted to use our services.

  • Registration is strictly prohibited for individuals under 18 years of age.
  • Any data inadvertently collected from a minor will be deleted immediately.
  • Age verification is a mandatory part of our KYC process.
  • Additional proof of age may be requested in cases of doubt.

If a minor has registered an account in error, a parent, guardian, or relevant authority may contact our support team and immediate action will be taken.

10. Privacy-Related Contact

If you have any questions, requests, or complaints regarding this Privacy Policy, please contact our data protection team. Your privacy is our highest priority.

Email Support

For any privacy-related inquiries, reach us at:
[email protected]

Live Chat

Use the platform's live chat for immediate assistance.
24/7 Bengali Support Available

We typically respond within 3 business days. Complex requests may take up to 30 business days.

Why x88 Is Trusted

Our Privacy Commitment

At x88, protecting your data isn't just a policy — it's part of how we operate every day.

Military-Grade Encryption

All your data is protected with 256-bit AES encryption — the same technology used by major banks worldwide.

Your data is never sold

Your personal data is never sold to advertisers or third parties — that is our unwavering Privacy Policy.

GDPR Compliant Policy

Our Privacy Policy adheres to European GDPR standards — among the strictest data protection regulations in the world.

Full Control Is Yours

You have full rights to view, correct, delete, or download your data. We are obligated to respond to any such request.

Limited Retention Policy

We only retain data for as long as necessary. Once the retention period expires, data is securely destroyed.

24/7 Bengali Privacy Support

Our Bangla-speaking support team is always ready to help with any privacy-related questions. Get immediate answers whenever you need them.

Join Safely

Your Data Is Secure — Get Started Now

Your privacy is our top priority at x88. Register with confidence and enjoy the best online gaming experience in Bangladesh.

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18+ By registering, you agree to our Privacy Policy and Terms & Conditions.

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